Customer Comments

“We have been most impressed with the product quality and high standard of work shown by you and your team. They have done an excellent job from what we’ve seen so far. They were thoughtful and thorough through their explanation and execution during the installation over the past 2 days.”
Kim and Thor


“Beste Mariam,
Net om ’n besondere woord van dank vir die uitsonderlike diens van vandag oor te dra. Dis ’n riem onder die hart, veral gesien die swak diens wat mens só dikwels onder ly. Julle het ’n groot ondersteuner vandag bygekry en ek sal ’n punt daarvan maak om julle te bevorder waar ek kan.
Ronèe Robinson SC


“Hello Zaid
My friend, Debbie du Toit and I ( both of us from Riebeek West) visited your business yesterday, returning previously bought rugs that had started coming undone. On behalf of Debbie too, I want to thank you ever so much for the friendly and generous way we were received and helped by you and your staff. As manager you must really be congratulated on the way you treat clients, as well as the commendable manner in which your staff have been trained. It was indeed a wonderfully positive experience. We wish you continued success with your enterprise.
Rina Williamson


“Best Service Ever – Coirtex – Natural Flooring in Plumstead . I bought a loose coir rug from Coirtex in October. I recently noticed that the binding was looking worn and called to query – They were incredible and collected rug – replaced with a new binding and re delivered to my home . The service from the staff was amazing and they have the nicest delivery guys who moved all my furniture with care , placed rug and replaced all furniture – All with big smiles on a very hot Cape Town Day – Highly recommend them. Thank you all for such brilliant service – I am beyond impressed and your 2 delivery men were just fantastic
Thank You”
Janet Gird


“Ebrahim, Solomon, Joshua and Janat were absolutely AWESOME and the carpet has exceeded my greatest expectations. The team really did a fantastic job – they were highly professional, efficient, organised and worked methodically with no fuss. Apart from that, they were all extremely careful and very nice to me! I enjoyed my day with them and will recommend Coirtex to everyone who is interested in a natural fibre carpet. I am truly delighted with it.”
Nicola C Turner( Grahamstown)


“You promised me amazing service and you have given me amazing service. They finished all those little things that have been bugging me. They have worked so well, they have taken such pride in their work and so easy and polite and lovely to be around. So, congratulation, fantastic job.”
Brenda Wilkinson (Rio Largo Olive Oil)


“Just a note to say that of all the suppliers and services I received for 2011, your company was the most efficient, friendly and professional. I will certainly call on you again . . . more coir to replace and a cottage to carpet!”
Les Aupiais


“You have just done my Daughter Joanne Joscelyne’s house and she has raved about your service!! Thank you so much it is so wonderful when you can praise a company for going the extra mile. I can assure you we will tell loads of people!!!”
Sue Clague


“We Love our hemp fitted carpet. Looks (and smells) Wonderful. Professional, friendly service all round and competitive pricing make the Coirtex team hard to beat. We highly recommend them! DELIGHTED clients :)”
Athel? Oosterbroek


“We are delighted with our 3 sisal rugs. The response to our intial query was prompt as was the visit of Shannon and Byron with their samples.
Queries were answered by the Cape Town branch and the final rugs arrived promptly at the time promised and are just divine. From two really satisfied clients.”
John and Alison Foote


“Fantastic service and very prompt delivery from Cape Town (less than a week for 2 made to order hemp runners!) and they look amazing!”


“We purchased two beautiful Hemp carpets from Shannon and Byron and were blown away by the personalised service and the quality and beauty of the product. With two busy toddlers, two large dogs and a naughty cat the best carpet to buy by far! We are looking forward to adding some more Coirtex magic to our house in the near future! Thank you very much! “
Verena and Alex Banach


“An absolute delight to work with you! Thank you for your excellent service! Greatly appreciated and we will recommend you to anyone, for sure!”
Wild Hen Interior Design


“Thank you Tracy and Zaahid, we appreciate the great effort – SINCERELY APPRECIATED!!! Will always revert to a supplier who bends over when needed! Proof of payment to follow on Monday. Wishing you a good weekend!”
Kind regards, Heidrun


“We are delighted with our Coirtex carpet – it is very practical and with 2 large muddy dogs who lie on it every evening, it still looks as good as new. The special Coirtex carpet powder is perfect for spills and absorbs any nasty odours. Great service too.”
Ian Ferguson


“Less than a week from order of a bespoke hemp boucle rug to delivery and such pleasant and professional service. Zaahid and Tracy were a pleasure to deal with.”
Wendy Bull


“We have been very pleased with our Coirtex carpet, and the special Coirtex Carpet Cleaner has been most successful in coping with occasional accidents”
Mrs Jane Laing


“Was most impressed. Agents kept in contact when delayed. Amazing. Moses and his guy did a really excellent job. Keep up the good work; Tracy was a pleasure to deal with. WELL DONE FROM ONE VERY SATISFIED CLIENT.”
Paddy Abrahams